I was having trouble with my company’s iPad and turned to my favorite assistance medium — LIVE CUSTOMER SERVICE CHAT. I basically live for live-chatting customer service representatives; I think it is so fun.
In order to best assist me, my Apple representative, Derek, asked me to download an application that allowed for screen-sharing.
I had some concerns.
Then I got real.
After my problem was solved, Derek made a well-timed joke!
Then I promoted Betty Who, and in turn, Derek got real.
And it was a great experience.